GeoBC: Service Desk
GeoBC.ServiceDesk@gov.bc.ca
To better serve our clients, the GeoBC Service Desk provides a single point of contact for GeoBC applications and services. Experienced Client Support staff are available to respond to questions either by phone or email on approximately 140 resource sector applications. All queries are tracked and kept open until a satisfactory outcome has been reached. If front-line staff are not able to provide an immediate answer, the question is redirected to a knowledgeable person.
Contact Information
Hours of Operation: 8:00 am to 4:30 pm (PST) Monday to Friday
*Please leave a voice message if you are calling after hours
Phone (within Victoria): (250) 952-6801
Toll Free (within BC): 1-866-952-6801
E-Mail: GeoBC.ServiceDesk@gov.bc.ca
Application Support
The GeoBC Service Desk provides helpdesk services for approximately 140 resource sector applications which include:
- Distribution and Discovery Services for the Land Resource Data Warehouse;
- Base Map Online store;
- iMap BC;
Integrated Land Resource Registry.
Need Help?
Idir Users may access the links below.
External Users will find these links below broken as you must have an Idir account to access.
Should you wish to open an online Service request please logon to GeoBCServiceDesk.gov.bc.ca using your IDIR id and adding @BCGOV after your name or you can email the ServiceDesk at Service.Desk@geobc.gov.bc.ca.
Forms are available through the GeoBC Service Desk online Service Catalogue at GeoBCServiceDesk.gov.bc.ca or hard copy forms are available at listing of forms.
Please note these links are available through the GeoBC INTRAnet (idir account required) only.
